Step 1 - Pick up
Customer contacts Colombo Express
with details of their packages and contact information. Colombo Express will contact the customer ahead of the pickup with scheduled dates allocated for that area to check availability of the Customer. If the date allocated is suitable for the Customer, Colombo Express will provide with a 4 hour time window when the package(s) will be picked up.
In the East Coast, facilities for the collection of boxes of personal items are presently available in the States of New York, New Jersey,
Connecticut, Virginia, Maryland and Washington DC.
If the Customer is not within the above regions, Colombo Express will inform of a Pickup Location where the Customer can hand over the package(s) on scheduled date and time.
engaged by the company devote strenuously their time in the collection
Step 4 - Receiving and Clearing Goods
At the receiving end in Sri Lanka with the coordination of the Ceylon
Shipping Lines, the packages are unloaded at their warehouse
located at 760 Dr. Danister De Silva Mawatha, Colombo 9, where
consignees are able to clear their packages promptly after payment of
the usual basic charges.
Consignees in the Central Province have the
advantage of clearing their packages at the Ceylon Shipping
Corporation's warehouse located at 175 Paranagantota Rd, Mawilmada,
Meanwhile the company is arduously pursuing a scheme in Sri
Lanka which envisages a home delivery system whereby the company will
be able to deliver consignees' packages right to their doorstep.